Not only do I deal with jewellers who buy and trade diamonds as part
of their retail business, I also used to do it when I was in retail. Seeing what I’ve seen and knowing what I’ve
experienced, this is what I’d do if I were back in retail today.
I would first check with city hall and/or RCMP to make sure that
licensing and procedures were understood and complied with. You may find that you need to follow similar
in-take practices as pawn-shops and your buys might be subject to inspection by
the local police seeking stolen property.
Then I would develop a buying policy and pricing charts. The buying policy would be a short document
that states how I was committed to following the laws of the land. You can hand this to a client interested in selling,
while you examine their jewellery. It
should have the effect of causing someone selling stolen property to take their
booty elsewhere.
Pricing charts for me would start at maybe a quarter carat and up in
the qualities that I would want to buy. When
you examine a diamond, estimate weight (or remove and weigh it), then you can
open your book, run your finger down the price-chart and show the seller the
number you’ve arrived at. This gives the
process much more credibility than picking a number out of the air, or
consulting secret pricing charts, like Rap.
While in my past I usually paid for the feature diamond and
gold-weight and took any accent diamonds as bonus, I’d probably give a token
amount for accent diamonds knowing that one-day, I might accumulate enough to
sell a parcel of them for $50 to $200 per carat. I think it’s good marketing for the client to
feel like they got paid for every component, even though you’re only interested
in the bigger diamonds.
When making an offer, show your measurements and weights. Demonstrate your use of price charts and then
total-up the offer and give it to them straight. You made your price charts with pricing that
you’re happy with. Never apologize nor
hesitate when making an offer. The
client doesn’t have to accept the offer, and you should be okay with that. If you are giving fair pricing, you will
never feel guilt, nor disappointment when the client gives you their decision.
I would further recommend that you offer a substantially higher
in-store credit amount than you do for a cash pay-out. Most will take the cash (or cheque), but it
does make them feel better that there was a higher value in-play.
More tomorrow…
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